SHIPPING POLICY

We aim to ship all products to arrive within 3-5 days however often they arrive much sooner. Occasionally there are circumstances outside our control such as the British winter weather! We will always keep you informed of any changes we are aware of. 

RETURN & EXCHANGE POLICY

We offer a 14 day exchange policy, you have 14 days to let us know if you would like to return any product and a further 14 days to return the product to us and receive a refund. Please contact us if a product you receive is faulty. 

© 2023 by Blackthorn Alpacas